OT: Venting re: Product Quality - Saab General Bulletin Board - Saabnet.com
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OT: Venting re: Product Quality
Posted by Dan W (more from Dan W) on Sun, 10 Aug 2003 19:25:39
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Does this not drive you nuts? It sends me to the moon.... This applies to any company out there:
When you buy a product, you pay 'x' dollars and in exchange expect to recieve the product as billed/described. Right? Simple. We're not building rockets.
But no. With alarming regularity, seemingly once a day, some lazy nitwit (somewhere between the boardroom and the assy line) 'forgot' to include a screw/nut/widget or else it's just plain broken. It kills me. Your job is to place maybe ten items in a plastic bag with consistency. What the hell am I paying you for, anyway?
A trip to the hardware store tomorrow for another 1/4" bolt/washer/nut MSS neglected to include in the exh hardware kit (they included one of two). I mean, I buy/pay extra for the fricken hardware kit extra so I *don't have to* go to the frigin hardware store!!! What else do you do - call MSS and have'em mail $0.35 bolt/washer/nut so it can get here late this week? Thanks, but what's the point?
OK, done. Where're those blood pressure meds....
'85 900S 221k
posted by 24.88.247...
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