Saab customer service kicks A$$!! - Saab General Bulletin Board - Saabnet.com
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Saab customer service kicks A$$!!
Posted by GM (more from GM) on Thu, 29 Jul 2004 15:21:33
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I took the suggestion of Buck & took my 2K viggen to the local dealerhsip who has done all the work in the past to diagnose a bad AC compressor which was making all kinds of noises. He suggested I at least try calling customer service to see if they could help me out at all.
So I took my car to the shop & called the service center when I arrived home. After 2 hrs of waiting I got the news that saab is going to pay for my AC compressor ($690) & I just have to pay for the 3 hrs of labor. I then decided to have the crank pulley & belt replaced while they were in there & also since the miles are almost at the 60K mark.
VERY pleased with the service center!!!!!
I also shared with them I have been a saab owner since 1985 & that myfamily owns 6 saabs at this time
posted by 69.81.7...
Posts in this Thread:
- Saab customer service kicks A$$!!, GM, Thu, 29 Jul 2004 15:21:33 <-- Viewing This Message
- GM, can you describe the noise..., Tom in ATL, Fri, 30 Jul 2004 07:10:33
- Re: Saab customer service kicks A$$!!, Dean, Thu, 29 Jul 2004 16:40:21
- Re: Saab customer service kicks A$$!!, buck, Thu, 29 Jul 2004 15:38:36
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