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I may be dumping Cingular! Long...
Posted by PhillySaaber (more from PhillySaaber) on Mon, 30 Jan 2006 10:41:38
In Reply to: Cingular & Razr V3, Gordon
[Profile/Gallery]
, Mon, 30 Jan 2006 08:45:49
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I have been a Cingular customer since 1994, when it was actually Comcast, then eventually Cellular One. For the most part I've been happy, but things have started to go down hill since the acquistion of AT&T wireless. Initially, when I first heard that Cingular had acquired AT&T wireless, I thought is would help solve some of the (minor) bandwidth issues that I had experienced with Cingular. Not so. It has become progressivly worse over the last two years with many more dropped calls and calls that connect, but yet neither party can hear each other so we still get charged for minutes. On top of all of this I recently was not credited for a payment I sent to Cingular. When I tried to straighten it out I was told that I had to have my bank take care of it. Long story, short: Cingular had applied my payment to the wrong account, charged me 4 months worth of overdue fees and shut-off my service, even though I continued to pay my subsequent bills. Once they realized they were wrong and that the payment was credited to the wrong account they waived my overdue fees and the fee to restart my service. What a bunch of saints they are. Cingular: "Raising the Bar", I think not, more like Cingular: "Raising the Blood Pressure". Overall I think the merging of systems between AT&T and Cingular is hurting the service and is taking way too long to coalesce. IMO....
posted by 68.162.8...
Posts in this Thread:
- Cingular & Razr V3, Gordon
, Mon, 30 Jan 2006 08:45:49- it actually looks better with age, mcteague, Tue, 31 Jan 2006 19:30:10
- Re: Cingular & Razr V3, AeroInCO, Tue, 31 Jan 2006 06:57:43
- Re: Cingular & Razr V3, Geoff, Mon, 30 Jan 2006 13:07:07
- my folks live in san fernando valley, and i do have..., baggsly
, Mon, 30 Jan 2006 11:55:58 - I may be dumping Cingular! Long..., PhillySaaber, Mon, 30 Jan 2006 10:41:38 <-- Viewing This Message
- I have the Razr from Verizon..., turrbo
, Mon, 30 Jan 2006 09:31:51 - Re: Cingular & Razr V3 (long reply), AeroInCO, Mon, 30 Jan 2006 09:10:29
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