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Warranty work is very lucrative
Posted by Rafe (more from Rafe) on Thu, 2 Feb 2006 19:38:26
In Reply to: Saab Dealer Wants Money 2 weeks after "Free" Service, Mike, Wed, 1 Feb 2006 17:09:07
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for the dealer, and the dealer has a responsibility to administer the warrnty work well. If the dealer did the work at no charge to the customer because both the dealer and the customer understood that it would be covered by the warranty, and GM subsequently refused to pay the dealer's warranty claim, then that is between the dealer and GM. It is not the customer's problem.
If GM has the habit of arbitrarily rejecting some claims, then the dealer knows this and builds it into his costs. Again, not the customer's problem.
Posts in this Thread:
- Saab Dealer Wants Money 2 weeks after "Free" Service, Mike, Wed, 1 Feb 2006 17:09:07
- Price to keep customer!, Montana Tom
, Thu, 2 Feb 2006 23:14:27 - Warranty work is very lucrative, Rafe, Thu, 2 Feb 2006 19:38:26 <-- Viewing This Message
- I can hardly believe some of the comments here..., Aaron Gilbert, Thu, 2 Feb 2006 12:11:10
- You Owe the Money, Jetplate, Thu, 2 Feb 2006 11:00:07
- Contact consumer affairs..., Chaz, Thu, 2 Feb 2006 09:33:08
- Re: Saab Dealer Wants Money 2 weeks after "Free" Service, Gebster, Thu, 2 Feb 2006 08:45:10
- Re: Saab Dealer Wants Money 2 weeks after "Free" Service, Craig, Thu, 2 Feb 2006 08:24:33
- Well, is this 40k service really your LATE 30k service?, NickR, Thu, 2 Feb 2006 04:15:52
- How important is dealer goodwill to you?, NateinAA, Wed, 1 Feb 2006 20:15:49
- Both of you should have known, Geoff, Wed, 1 Feb 2006 20:00:40
- Re: Saab Dealer Wants Money 2 weeks after "Free" Service, buck, Wed, 1 Feb 2006 19:32:37
- Re: Saab Dealer Wants Money 2 weeks after "Free" Servi, Rafe, Wed, 1 Feb 2006 18:52:59
- File complaint with your State's Attorney General, Saabpilot
, Wed, 1 Feb 2006 17:45:38
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