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Re: Help! What rights or recourse do i have?
Posted by AeroLady (more from AeroLady) on Thu, 30 Mar 2006 17:01:36
In Reply to: Re: Help! What rights or recourse do i have?, Rebecca, Thu, 30 Mar 2006 13:06:19
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I still maintain that most of what was done was reasonable maintenance and repairs for the age of the car, and most of it as you said, had nothing to do with the engine. Why should you not pay for that? I'm not suggesting that your car wasn't well maintained, all cars need parts replaced as they age and wear out.
Here's what I do. When my dealer calls me with their "wish list" of "needed" repairs I have them explain each one and then prioritize them for me. Undoubtedly a few of them "can wait". It doesn't mean they are dishonest, they are just doing their job by making the customer aware. And keep in mind that you have to give them permission to do the work.
I don't think the issue here is the work they did, it is that they have had the car too long the second time with apparently no reasonable explanation. I think until you can prove otherwise, you need to separate the two incidents and move forward from there. As the saying goes, been there, done that, many times.
Good Luck,
AeroLady
'02 Aero SW
posted by 152.163.100...
Posts in this Thread:
- Help! What rights or recourse do i have?, Rebecca, Thu, 30 Mar 2006 12:13:50
- Re: Help! What rights or recourse do i have?, SWEDECAR
, Thu, 30 Mar 2006 22:03:14 - Re: Help! What rights or recourse do i have?, RMinNJ, Thu, 30 Mar 2006 12:58:40
- Re: Help! What rights or recourse do i have?, AeroLady, Thu, 30 Mar 2006 12:44:30
- Re: Help! What rights or recourse do i have?, soneway, Thu, 30 Mar 2006 12:21:24
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