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Way OT: Major Laptop Problems
Posted by EdW (more from EdW) on Fri, 9 Feb 2007 14:31:03
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My daughter has a Dell Inspiron B120 laptop that began to have intermittent issues 2 months ago. It froze up at various stages of loading Windows XP. Dell was not much help on the phone, but suggested that the hard drive might be bad, despite the fact the their diagnostics software said it was OK. Well, I put a new hard drive in it and was able to install Windows XP last night after a single freeze up. This morning I was installing drivers, software, etc. when it froze up again with the Blue Screen of Death with the following message "a kernel thread terminated while holding a mutex". It will no longer boot in regular, safe, or any other mode. I tried to reinstall Windows XP and got anew Blue Screen of Death "Page_Fault_In_Nonpaged_area".
Has anyone experienced a simlar problem? What's next in the solution path?
Thanks in advance.
Ed
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