The banner above is an advertisment - if it asks you to download software, please ignore.
Site News -
7/1: Members: Log In to See Fewer Ads! |
5/28: SAAB Evolutions/TSN T-Shirts $14
[General |
Members |
C900 |
9000 |
NG900 & OG93 |
93 |
95 |
NG95 |
99 |
Sonett |
Vintage Models |
Clubs |
Other Cars |
FAQs |
Gifts |
Member Photo Galleries |
Member Directory |
Classifieds |
Manuals |
*Buddy Registry |
*Mileage Registry |
Polls |
What's New |
Raffle |
Photo of the Month |
Sponsors]
[Main General Bulletin Board | BBFAQ |
Next by Date | Post Followup ]
Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Re: Roberti Saab closing
Posted by Shelley [Email] (more from Shelley) on Sat, 29 Nov 2008 16:11:28
In Reply to: Re: Roberti Saab closing, snaabish
[Profile/Gallery]
, Tue, 25 Nov 2008 05:54:42
Members do not see ads below this line. - Help Keep This Site Online - Signup
I can tell you a few reasons Roberti Saab went out of business:
• Miserable customer service: With the exception of Linda at the service desk, just about everyone else was lame, including Lou, who did nothing to acknowledge the presence of customers in his business
• Insane prices: Why did it cost $800+ for a 30K mile tuneup, when you can go a few miles away, and get the same thing for $400? You cannot sustain that price level, give crappy service, and expect to stay in business
• Incompetent salespeople: I took a car out to test drive, and found out, much to my chagrin, that no one had bothered putting gas in it. I did not stop to look because I've never test-driven a car from any dealer where the gas gauge was at empty. After 45 minutes of sitting by the side of a busy highway, someone rescued me. When I got back to Roberti, no one from the sales department offered their apologies, no one followed up to see if I was all right, there was no discount on the work being done as I test drove...I don't know how these guys ever sold any cars, except to Saab fanatics.
Without even knowing about Roberti's problems, I took my car to another local repair shop for a $150K mile checkup, and walked out paying $500'ish for excellent customer service and the same repair I would have gotten at Roberti...without the attitude and ripoff.
posted by 24.105.20...
Posts in this Thread:
- Roberti Saab closing, pony, Sun, 23 Nov 2008 04:46:54
- Re: Roberti Saab closing, snaabish
, Tue, 25 Nov 2008 05:54:42 - Re: Roberti Saab closing, scottg, Mon, 24 Nov 2008 16:04:53
- GMAC is majority owned by Cerebrus, Pete
, Mon, 24 Nov 2008 07:44:03 - GM is run by a bunch of idiots, pony, Sun, 23 Nov 2008 15:59:46
- Why suspend leasing?, patm, Sun, 23 Nov 2008 12:04:52
- Re: Roberti Saab closing, JG, Sun, 23 Nov 2008 11:00:00
- Re: Roberti Saab closing, DivrDon
, Sun, 23 Nov 2008 09:07:20
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup
No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.
StateOfNine.com
![](/tsn/xyz/stateofninebutton.gif) |
SaabClub.com
![](/tsn/xyz/scnabutton.gif) |
Jak Stoll Performance
![](/tsn/xyz/jakstollbutton.gif) |
M Car Covers
![](/tsn/xyz/mcarcoversbutton.gif) |
Ad Available
![](/tsn/xyz/buttonavailable.gif) |
![](/tsn/images/tsnmap.gif)
Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Contact | Site Donations | Other Sites by SP -
Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot
Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all
the Site Membership Benefits!