recourse for warranty customers? - Saab General Bulletin Board - Saabnet.com
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recourse for warranty customers?
Posted by Jay (more from Jay) on Sat, 2 Jul 2011 08:07:05
In Reply to: Backorder Parts Report 6.30.11, JustinHiFi
[Profile/Gallery]
, Fri, 1 Jul 2011 20:41:00
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Some items on that list seem like they would cause customers serious financial or safety issues. A basic bulb can cause safety and criminal/financial issues from tickets from police! Cars don't pass state safety inspections without working windows.
What can customers under warranty do about this issue? Isn't it somehow borderline illegal for a company to not stock parts for items they are contractually obligated to support?
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