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All other issues aside, mailing something on November 8 and saying "if we don't hear back from you by November 10...", is not bad customer service, it's devious and definitely unethical. They know for sure there is no way he can respond in the time frame they set out, and that's exactly why they did it. They also made sure not to respond to any of his messages until after their deadline passed - also pretty obviously intentional. Unless you're saying he's lying about the whole thing (which is the position you hinted at in your first post but shied away from in the following post), then your case has no foundation. If I was cynical, I would suspect you of being a stealth marketer for USAA.
posted by 24.246.55...
Posts in this Thread:
- USAA insurance - unethical behavior, Jonathan Dennis, Mon, 14 Nov 2011 09:45:54
- just contact them, Sam, Tue, 15 Nov 2011 10:37:07
- Some insurance companies do whatever they want, BAAB
, Mon, 14 Nov 2011 18:54:29 - Re: USAA insurance - unethical behavior, EGD
, Mon, 14 Nov 2011 13:23:32 - Re: USAA insurance - unethical behavior, kurt, Mon, 14 Nov 2011 10:16:16
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