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Several points...
Posted by REM in Seattle (more from REM in Seattle) on Wed, 6 Jun 2001 16:37:22
In Reply to: disappointing reliability survey, The Heckler, Wed, 6 Jun 2001 15:11:48
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The results of this survey is in number of "claims per 100 cars". Several factors can skew these numbers.
One claim or defect maybe a slightly soiled sunvisor or a noisy engine bearing (there is no weighting for severity of the defect).
Buyers of "premium" cars may be more likely to make claims of defects (their expectations tend to be higher).
The vehicle brand with a low number of total vehicles may show an artifically high or low number of claims (due to sampling error).
A few poorly prepared vehicles will result in a high number of claims ('lemon' vehicles spoil the results).
Studies like this are common, and commonly inaccurate. Whether it be JD Powers or AAA or someone else, the results of surveys have more to do with the questions asked, and how they are tabulated, than with the quality of the cars.
Posts in this Thread:
- disappointing reliability survey, The Heckler, Wed, 6 Jun 2001 15:11:48
- Re: disappointing reliability survey, Rick P, Thu, 7 Jun 2001 11:27:21
- the Volvo is way too high, John A., Wed, 6 Jun 2001 17:23:39
- What? No Opel?, John A., Wed, 6 Jun 2001 17:20:46
- Several points..., REM in Seattle, Wed, 6 Jun 2001 16:37:22 <-- Viewing This Message
- Is it a realistic survey ?, Bill D, Wed, 6 Jun 2001 15:55:04
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