Re: Tire rotation and other 10k mile service - Saab General Bulletin Board - Saabnet.com
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Re: Tire rotation and other 10k mile service
Posted by John Davies (more from John Davies) on Thu, 4 Oct 2001 14:53:40
In Reply to: Tire rotation and other 10k mile service, Andy
[Profile/Gallery]
, Thu, 4 Oct 2001 12:10:51
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Well, have you talked to the service writer yet? I would assume that they would like to be aware of what is going on. I doubt that the problem is at their level - more likely the mechanic wanted to finish up and just skipped the item. But you have to worry about what else he skipped.
If I were you, I would visit the shop in person and speak with the service manager. Explain that you are certain (you are, aren't you?) that the mechanic skipped at least one service item while signing it off, and insist on another complete 10K service, using a different mechanic. Express your displeasure, but don't get nasty about it. Yet.
Only call Saab USA if the dealership gives you the run-around.
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