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Wrote a letter to SAAB Cars USA new COO and
Posted by Rafe [Email] (more from Rafe) on Tue, 8 Oct 2002 22:51:08
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got a nice letter back. Just looking at product trends, I wonder whether the folks in Norcross are making an effort to listen to their current customers. (And that's what I told her. After all, it's cheaper to keep an existing customer than it is to acquire a new one.)
I want to encourage every person on this board to consider investing the time you spend making 4 or 5 posts that will only be read by other SAAB lovers, and write a leter to this lady and tell her what you think.
It starts with disabled cornering lights and lame V-6s, and who knows where it ends: rebadged Buicks? Aztek-based SUVs?
Debra Kelly-Ennis
Pres and COO
SAAB Cars USA, Inc.
4405-A INternational Blvd
Norcross 30093
posted by 12.228.127...
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