Up the ladder politely.......... - Saab 9-3SS Bulletin Board - Saabnet.com
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If the service advisor won't or can't help ask if he can get the service manager involved. Even service manager will need the approval of the local Saab service rep. The Saab service rep should be availible by phone and there's no reason you can't speak with them if his reply is not favorable. It wouldn't kill them to step up for a clutch with a hydraulic failure involved, but you gotta' get it up the ladder.
You're probably in a loaner or rental. Also ask for the Saab customer assistance phone number and be prepared to start parallel efforts.
posted by 63.197.222...
Posts in this Thread:
- 9-3 SS burned out clutch at 14k miles, trident, Tue, 10 Aug 2004 11:29:46
- Up the ladder politely.........., Mike Lynch , Wed, 11 Aug 2004 13:18:21 <-- Viewing This Message
- Re: 9-3 SS burned out clutch at 14k miles, Mark, Tue, 10 Aug 2004 12:08:10
- Re: 9-3 SS burned out clutch at 14k miles, Phil, Tue, 10 Aug 2004 12:06:48
- Re: 9-3 SS burned out clutch at 14k miles, AJ M, Tue, 10 Aug 2004 11:34:13
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