Re: You need go higher up, I think... - Saab 9-3SS Bulletin Board - Saabnet.com
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Re: You need go higher up, I think...
Posted by t_mokes (more from t_mokes) on Fri, 10 Sep 2004 13:01:23
In Reply to: Maybe I should haved titled my post dealer problems?, Msaab, Thu, 9 Sep 2004 18:24:52
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Fist of all, I would report it to BBB that their repair shop sucks. Than I would call SAAB USA and report it to them as well. At that time, ask for their suggestion and the regional rep. They can do so much more than an impotent (and/or incompetent) dealership manager. You should not pay again for them to redo the work. It's one thing if that was a new problem, but it's the same problem you reported the first time and you are taking it back to them to redo what they did (or didn't in this case). Make sure to let us know which dealer ship in where so that others who visit this site won't face the same problems. good luck
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