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Other experiences with David O'Neal?
Posted by Tom D (more from Tom D) on Thu, 25 Aug 2005 16:27:19
In Reply to: free scheduled maintenance not honored, DaveS_2002, Thu, 25 Aug 2005 08:22:28
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For those in the Raleigh area, what types of experiences have you had with David O'Neal? Good/Bad/Average/Other?
Throughout the purchase process, it seemed like the salesperson was never quite leveling with me even though I get a flat supplier discount (2004). Then for service, on 2 occasions I have been promised a loaner for a service appointment and they never come through. They tell me one thing on the phone, and another in person. Come to think of it, I don't think they really have ANY loaners! Lastly, their employees do not seem to value my business at all.
For those reasons, I have been going to Swedish Imports in Durham where they are easy to do business with, friendly, and appreciate my business even though they are 30 miles further from my house than O'Neal. Similar experiences from others or not?
posted by 65.87.16...
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