differing dealership estimates $2613 vs. $267 - Saab 9-5 Bulletin Board - Saabnet.com
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differing dealership estimates $2613 vs. $267
Posted by OldSaabChic [Email] (more from OldSaabChic) on Thu, 16 Jul 2009 10:25:22
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Oops, I posted this under the General BB and I meant to post it here.
Can someone tell me if I am on the right track here?
My family did a road trip from Chicago to Long Island in my 2000 95 wagon and when we arrived, my AC went out and started blowing hot air. I took it to Karp Saab which found the "heater flap broken inside heater box. Replace heater box." Estimate=$2,613 I declined. They charged me $146 for this diagnosis.
On the return trip, my brakes seemed to lose power and we had to make a pit stop in Allentown, PA. Scott Saab replaced the brake booster and while doing that, I asked then to look at the AC and if there was a way to just turn off the heat since we were roasting! They "found actuator shaft for drivers side temp door severed. Installed sleeve kit." Fixed for $267. We drove home in a wonderful ice box.
Now something doesn't sound right here. I called Karp and was told that because the "shaft was broken closest to the heater box", they won't install a sleeve kit because that is "just a temporary fix and Karp doesn't do that work."
Shouldn't they have given me the option of a sleeve kit? And is a broken heater flap actually a broken actuator arm? Was that a valid diagnosis?I'm looking to get my diagnosis fee reimbursed. Am I barking up the wrong tree?
Just an old Saab Chic.
posted by 75.3.66...
Posts in this Thread:
- differing dealership estimates $2613 vs. $267, OldSaabChic, Thu, 16 Jul 2009 10:25:22 <-- Viewing This Message
- Untrained technicians?, saabdoc, Thu, 16 Jul 2009 12:28:38
- Re: differing dealership estimates $2613 vs. $267, paul de k, Thu, 16 Jul 2009 12:08:13
- Re: differing dealership estimates $2613 vs. $267, bobc , Thu, 16 Jul 2009 10:54:02
- Re: differing dealership estimates $2613 vs. $267, George K, Thu, 16 Jul 2009 10:34:40
- Re: differing dealership estimates $2613 vs. $267, Pete , Thu, 16 Jul 2009 10:32:56
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