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I agree . . .
Posted by Derbie [Email] (more from Derbie) on Fri, 17 Jul 2009 06:35:57
In Reply to: Is Blend Door Repair Kit considered temporary fix??!!, OldSaabChic, Thu, 16 Jul 2009 15:19:54
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If the charge was to diagnose a problem, and they diagnosed the solution improperly, then it they didn't do what they charged you for. Putting aside whether they were trying to sell you on an expensive repair, I would agree that their failure to give you a choice between the two repairs means they didn't provide you the service you paid them for.
In the end, you probably won't lose sleep over $146, and the dealership will get the comeuppance they deserve. I had a similar problem with VOB Saab in Rockville, MD. They are no longer in business--in part (I hope) because I freely told everyone I knew what I thought of their business.
posted by 65.202.237...
Posts in this Thread:
- differing dealership estimates $2613 vs. $267, OldSaabChic, Thu, 16 Jul 2009 10:25:22
- Untrained technicians?, saabdoc, Thu, 16 Jul 2009 12:28:38
- Re: differing dealership estimates $2613 vs. $267, paul de k, Thu, 16 Jul 2009 12:08:13
- Re: differing dealership estimates $2613 vs. $267, bobc , Thu, 16 Jul 2009 10:54:02
- Re: differing dealership estimates $2613 vs. $267, George K, Thu, 16 Jul 2009 10:34:40
- Re: differing dealership estimates $2613 vs. $267, Pete , Thu, 16 Jul 2009 10:32:56
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