Re: Dealer Service - Saab 9-5 Bulletin Board - Saabnet.com
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Re: Dealer Service
Posted by Ed in NC (more from Ed in NC) on Tue, 7 May 2002 20:37:11
In Reply to: Dealer Service, coboco, Tue, 7 May 2002 18:08:41
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I'd say that the dealer responded appropriately, if as you said the *owner* (not the manager) called to apologize and they fired the person responsible. Can't look over everyones shoulder to check up on them, although that mistake was pretty blatant and basic. Hard to believe it happened, really. Thankfully nobody got hurt and your wife noticed the problem. I say the dealer might be OK based on your first paragraph, where they replaced the lugnuts for rust under warranty. Mine are rusting also, and my dealer would look at me like I was crazy if I asked for warranty replacement. I can't get mine to acknowledge my car smokes (probable turbo problem). Dealerships mean alot to satisfaction with a car, unfortunately right now I'm more than a bit dissapointed with mine.
posted by 216.215.128...
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