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Well, my DI failed last night (on the hwy, on the coldest night of the year!) Odometer read 48,737km when the engine died.
Anyway, because of the weather, GM Roadside Assistance had a recorded message that due to high call volume, it would take at least 30min to connect and 4-5 hours for a tow truck. The message also mentioned that we could arrange a private tow and that Roadside Assist would re-imburse the cost of the tow to the dealer (note: the message did not mention the NEAREST dealer).
Fortunately, a police cruiser came to offer a safe and warm backseat (1st time in the back of a cruiser - it's really tight!). He also radioed for all nearby tow trucks to come and pick me up.
Now, I was West of the city in an area that I'm not familiar with, so I really didn't know which dealer was actually closer. But I did know that one of them was further away from my home, so I chose the dealer that was closer. Well I found out after the fact that I chose the dealer that was in fact 10mi further away. (BTW, it cost me $290 CAD to tow it!!!).
SO, will Roadside Assist reject my tow costs because I took it to the further dealer? How the hell was I supposed to know which was closer? The tow truck driver had no idea. And Roadside Assist's pre-recorded message made no mention of it. Do I have any case here?
Ed
2000 9-5 Wagon lpt
Toronto, Canada
BTW - it's also time for my 48,000km service (30,000mi) - I was quoted $792 for it (~$600US) and that was the cheaper quote of the 2 dealers that I checked. What do you other Canadians pay??
posted by 66.185.8...
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