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Code 08/Heater Box Posted by Jon [Email] (#11) [Profile/Gallery] (more from Jon) on Fri, 26 Mar 2004 07:11:38 Members do not see ads below this line. - Help Keep This Site Online - Signup |
I wrote to Saab USA through their website regarding the Code 08/Heater Box problem - the infamous $2800 problem - that has been chronicled on this board. Here is the response:
Thank you for contacting the Saab Internet Team.
I apologize for the delay in getting back to you.
There are currently no known concerns for the heater box for the 1999
Saab 9-5.
At Saab, we value greatly the comments and opinions of our customers
and are sorry to learn of your continuing concerns with your Saab.
At Saab, our commitment to customer satisfaction is a top priority. In
keeping with this commitment, we would like to review any concerns you
have regarding your vehichle. If you like, you may call our Saab
Customer Assistance Center at 800-955-9007 Monday through Friday 8:00 a.m.
and 8:00 p.m., Eastern Time. Our customer assistance center
representatives will be more than happy to assist you. We would like resolve any
issues you still have and keep you as a satisfied owner.
Please let us know if we can be of any further assistance.
Sincerely,
Dorsey
Saab Customer Interaction Center
Perhaps we should begin a campaign to make this a known problem?
posted by 67.117.121...
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