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loved the product - poor support!
Posted by GTC [Email] (more from GTC) on Thu, 16 Sep 2004 11:10:36
In Reply to: BSR in the States, Cincyman, Wed, 15 Sep 2004 09:18:18
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Purchased the BSR stage 3 through Taliaferro and had it installed by a dealer. Check engine light came on frequently and code indicated it was running lean. Nick seemed suprised since there were many others in the U.S. running the same software without a problem. Overall, the support from Nick was poor. He did make some suggestions but a refund didn't seem likely, he said it was up to speedparts not him. He even tried to make it sound like my dealer was clueless which they didn't appreciate. The jist of it was he could get to the bottom of it if he had it in front of him. My point was if you can't stand behind your product don't sell it online! Shipping brake pads in a timely manner doesn't impress me as good service.
posted by 204.210.14...
Posts in this Thread:
- BSR in the States, Cincyman, Wed, 15 Sep 2004 09:18:18
- As I said mani times ..., BG_SAABer, Thu, 16 Sep 2004 20:11:38
- loved the product - poor support!, GTC, Thu, 16 Sep 2004 11:10:36 <-- Viewing This Message
- Re: BSR in the States, Nick Tailaferro, Thu, 16 Sep 2004 07:33:24
- Anyone has experience with Abbott Racing upgrades?, Simon in Vancouver, Wed, 15 Sep 2004 17:02:02
- aero ECU in an lpt, JG, Wed, 15 Sep 2004 16:41:15
- Re: BSR in the States, ckpaden, Wed, 15 Sep 2004 12:04:02
- Re: BSR in the States vs. Speedparts BSR, Jerry in Chicago, Wed, 15 Sep 2004 14:46:08
- Are you saying that the PPC upgrade is not..., Simon in Vancouver, Wed, 15 Sep 2004 12:24:53
- YES, BrianS, Wed, 15 Sep 2004 19:59:29
- Re: YES, ckpaden, Wed, 15 Sep 2004 20:39:51
- Re: YES, BrianS, Wed, 15 Sep 2004 20:54:40
- Saabnet sponsor Engstrom Motorsport does; link inside., sph3re, Wed, 15 Sep 2004 09:22:48
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