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Are they going to give you your car back before you pay Posted by Bill Homer [Email] ![]() ![]() In Reply to: Re: You need to go after those hammer mechanics, SMP, Sun, 29 Jan 2012 17:16:50 Members do not see ads below this line. - Help Keep This Site Online - Signup |
I doubt it. When you pay on your credit card (and I doubt that they are going to release the car without payment - and do not give a check or cash), be sure that you get an itemized receipt and make damn sure that it says something about replacing the cylinder head due to a crack, or whatever you can get documented. I would raise a great stink about the turbo, but I have a feeling that they are going to attempt to charge you for it as well; you will have a tough time disputing that they did in fact install a rebuilt turbo in your car whether it needed it or not.
I have a retail business and have been on both sides of credit card disputes: disputes filed by our customers and our disputes for defective products with some of our vendors. If the claim is halfway believable, the CC companies will side with the customer, and if taken to arbitration will continue to IF THEY PRESENT GOOD DOCUMENTATION about their claim. Tip: if you happen to have an AMEX card, they are known for being absolutely hellish on vendors and will side with their customers even when it is obviously wrong.
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