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Based on the first post I was going to say just keep after them and give them the benifit of the doubt but this is really pathetic. Sounds like a bad dealership all the way around if the sales department is pulling stunts like this. I am assuming the car found was equiped as quoted? If so I would say away from these clowns. The advice on a letter to SAAB sound reasonable too.
posted by 216.165.14...
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