Re: Viggen rims scratched by dealer ( a bit long...) - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Re: Viggen rims scratched by dealer ( a bit long...)
Posted by Quentin (more from Quentin) on Sun, 1 Jun 2008 12:28:57
In Reply to: Viggen rims scratched by dealer ( a bit long...), bender [Profile/Gallery]
, Sat, 31 May 2008 20:57:46
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Sorry to hear about your woes...........
If I was in your position, I would start by sending a letter to the dealer to re-state what happened and your unhappiness with the situation.
Next, do the same with Saab Canada - the idea is that you keep a paper trail and give them enough opportunity to rectify the problem to your satisfaction. Send all letters by registered mail so that they have to sign for it at their end.
If that fails, then I would threaten to take them to small claims court - that may spur them into action. I have never had to resort to this myself, but I understand that the whole process isn't too onerous. If you do this, then your record of communications (and their responses) will act as your 'ammunition'.
Good luck with this.
posted by 99.232.103...
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