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Re: Loaner Car Policy Changed?
Posted by Jetplate (more from Jetplate) on Thu, 11 Nov 2004 18:07:58
In Reply to: Loaner Car Policy Changed?, chris in chicago, Thu, 11 Nov 2004 17:33:22
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There is no provision in the warranty to provide transportation when the car is in for service. Saab will pay for a rental if the car is held overnight to complete a repair.
There is a loaner car program out there - IF the dealer decides to participate. Saab give the dealer a financial incentive to place a car into loaner service to provide their customers transportation for just this situation. Saab put the dealers on notice that they will no longer pay for a rental if the car can be given back to the customer the same day. Rationale is that they don't feel the need to pay for a loaner car program AND rental cars.
Those short sighted dealers who have elected to not participate in the loaner car program are now trying to throw Saab under bus by saying they won't pay for a rental. It is amazing that they don't seem to realize that it will have a much higher negative effect on them in the long run.
posted by 207.59.3...
Posts in this Thread:
- Loaner Car Policy Changed?, chris in chicago, Thu, 11 Nov 2004 17:33:22
- Re: Loaner Car Policy Changed?, Dan
, Fri, 12 Nov 2004 14:37:56 - Follow the European model..., Indiana Saab, Fri, 12 Nov 2004 13:42:24
- Loaner is dealer, rental is factory...., Mike Lynch
, Fri, 12 Nov 2004 11:54:14 - Re: Loaner Car Policy Changed?, roadster, Fri, 12 Nov 2004 11:53:07
- Dealer specific perhaps..., Indiana Saab, Fri, 12 Nov 2004 11:21:42
- Not at my dealer, jc, Fri, 12 Nov 2004 09:00:42
- Re: Loaner Car Policy Changed?, Dennis/MA, Fri, 12 Nov 2004 07:28:50
- Re: Loaner Car Policy Changed?, JBack, Fri, 12 Nov 2004 05:46:33
- Great example of the possible BB voice, awg, Thu, 11 Nov 2004 19:03:08
- SAAB in El Paso, AsherSPG, Sun, 14 Nov 2004 09:48:49
- Try another Chicago dealer, joelb, Fri, 12 Nov 2004 14:05:20
- Not only that but . . ., jc, Fri, 12 Nov 2004 09:03:50
- Re: Great example of the possible BB voice, Dan
, Thu, 11 Nov 2004 22:38:12
- Re: Loaner Car Policy Changed?, Jetplate, Thu, 11 Nov 2004 18:07:58 <-- Viewing This Message
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