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Re: Loaner Car Policy Changed?
Posted by roadster (more from roadster) on Fri, 12 Nov 2004 11:53:07
In Reply to: Loaner Car Policy Changed?, chris in chicago, Thu, 11 Nov 2004 17:33:22
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Well they're somewhat correct. The fact is that a loaner car program is offered to the dealer. They purchase a new car from Saab that is designated as a loaner when they buy it. It is up to each dealer to determine what model and how many they want. That's the loaners. Rental cars are another thing. If the dealer has no loaners available, no dealer can authorize more than one day rental and the car in for service has to meet certain criteria. Yes, a 7 hour job that requires an overnight stay is one of them. Since you're vehicle did not meet the criteria and I assume no loaners were available at the time, alternate transportation is the owners responsibility. That's the policy for every dealer in the U.S. Sorry about that but I hope it clarifies things.
posted by 12.38.25...
Posts in this Thread:
- Loaner Car Policy Changed?, chris in chicago, Thu, 11 Nov 2004 17:33:22
- Re: Loaner Car Policy Changed?, Dan
, Fri, 12 Nov 2004 14:37:56 - Follow the European model..., Indiana Saab, Fri, 12 Nov 2004 13:42:24
- Loaner is dealer, rental is factory...., Mike Lynch
, Fri, 12 Nov 2004 11:54:14 - Re: Loaner Car Policy Changed?, roadster, Fri, 12 Nov 2004 11:53:07 <-- Viewing This Message
- Dealer specific perhaps..., Indiana Saab, Fri, 12 Nov 2004 11:21:42
- Not at my dealer, jc, Fri, 12 Nov 2004 09:00:42
- Re: Loaner Car Policy Changed?, Dennis/MA, Fri, 12 Nov 2004 07:28:50
- Re: Loaner Car Policy Changed?, JBack, Fri, 12 Nov 2004 05:46:33
- Great example of the possible BB voice, awg, Thu, 11 Nov 2004 19:03:08
- SAAB in El Paso, AsherSPG, Sun, 14 Nov 2004 09:48:49
- Try another Chicago dealer, joelb, Fri, 12 Nov 2004 14:05:20
- Not only that but . . ., jc, Fri, 12 Nov 2004 09:03:50
- Re: Great example of the possible BB voice, Dan
, Thu, 11 Nov 2004 22:38:12
- Re: Loaner Car Policy Changed?, Jetplate, Thu, 11 Nov 2004 18:07:58
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