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Re: In a case of no receipt you have more than 1 month
Posted by Zan [Email] (more from Zan) on Mon, 21 May 2007 21:52:52
In Reply to: In a case of no receipt you have more than 1 month, Chaz, Fri, 18 May 2007 07:14:25
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I ordered mine way back in September of last year, and I just requested a full refund today.
I was optimistic and patient for a very long time, and even tried to reach out to the folks at GES to help them better handle all the requests and complaints that were coming in, but it's obvious they are in over their heads.
At this point, it doesn't matter if their hearts are in the right place, it's just unacceptable to take peoples' money and hold onto it, and then get frustrated and defensive when people want a product in return.
If they had presented this as a hobby outfit and been more transparent about what was going on, they might not have gotten as many orders, but the expectations would have been set correctly. As it is, people dealing with GES have the mistaken impression that they are dealing with a real company.
I can't wait and wonder any more. Best of luck to those who finally get their orders.
posted by 67.170.113...
Posts in this Thread:
- Anyone else tired of Granite Embedded Systems?, Saabpilot
, Thu, 17 May 2007 19:40:17- Re: Anyone else tired of Granite Embedded Systems?, 2muchmusic, Wed, 14 Jan 2009 10:40:48
- Re: Anyone else tired of Granite Embedded Systems?, Steve, Wed, 27 Aug 2008 10:40:24
- Re: Anyone else tired of Granite Embedded Systems?, SM, Mon, 25 Jun 2007 10:50:14
- Re: Anyone else tired of Granite Embedded Systems?, ursaw, Fri, 18 May 2007 21:01:28
- You guys need to check YOUR facts before ranting at me, Saabpilot
, Sat, 19 May 2007 11:10:57- Re: You guys need to check YOUR facts before ranting at, Granite Embedded Systems, Sat, 19 May 2007 23:30:00
- Thank you, Saabpilot
, Sun, 20 May 2007 04:28:53
- BTW, PayPal always charges the same comission..., dmz789abc, Sat, 19 May 2007 19:41:33
- Re: You guys need to check YOUR facts before ranting at, Nicholas
, Sat, 19 May 2007 13:16:23
- Re: Anyone else tired of Granite Embedded Systems?, B. Millar, Fri, 18 May 2007 14:11:53
- Have you contacted GES with your concerns?, Nicholas
, Fri, 18 May 2007 09:33:44 - Re: Anyone else tired of Granite Embedded Systems?, Ron, Fri, 18 May 2007 01:29:00
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