DIC retailer not honoring warranty - Saab General Bulletin Board - Saabnet.com
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DIC retailer not honoring warranty
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Posted by AeroEd [Email] (more from AeroEd) on Mon, 3 Oct 2011 19:31:33 Share Post by Email
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Bought a "new" DIC for the '05 Aero from eBay retailer.
Was supposed to include 60-day warranty. 2 weeks after installing, started throwing CEL's. Couldn't get seller to communicate with me.
I didn't think that I had a legitimate eBay complaint, as they did ship what they listed, and it did work to begin with. Thought I could try going through PayPal, but unfortunately didn't realize they have 45-day limit.
The DIC didn't include the SAAB sticker, but did have 555995 (or whatever it is) stock number printed on it. I don't know if Chinese knock-off or refurbished.
Filed complaint with BBB, see where they had a "F" rating. Should have checked there first.
The seller is mpg_auto (MPG Auto Parts).
Ed
2007 9-5 Aero SC [60th]
2004 9-3 Aero SS
2005 9-5 Aero (just fine with eEuropart DIC)
2005 9-5 Arc

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