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BMW dealers are pathetic
Posted by compaqted (more from compaqted) on Thu, 21 Mar 2002 13:18:51
In Reply to: Toyota Dealers are notorious, Randy Thatcher
[Profile/Gallery]
, Tue, 19 Mar 2002 15:03:35
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First, my apologies... I do own a BMW 3 series. I called to make an appointment for the 60K service, and asked "how much"? They said around $1000. Gaakkkk!!!
I had read the service manual and the 60K service was basically "replace the oil, oil filter, fuel filter and air filter", then check the levels of everything else. Should take about a half hour, if that.
So I told them that. They said "oh no, this is a comprehensive maintenance". I asked "and what does that include?". They said "all the 60K maintenance items". I asked "and what *exactly* are those?". He said that if I didn't want the maintenance, then why did I call?
I told him that he should be ashamed of himself for overcharging so much for a very simple service, and hung up. I bought the parts for $70, and put them in myself. Saved $930. I've *never* brought the car to BMW for service, and it runs perfectly. (I also wrote a letter to BMW to complain, but got a form letter back). BTW, SAAB dealers are just as bad. But I do my own maintenance on the SAAB too.
posted by 207.18.19...
Posts in this Thread:
- What's the Worst Line You've Heard from a Mechanic?, Roger (NAWC), Tue, 19 Mar 2002 09:23:15
- "Yer tires arn't rubber , they're NYLON "..., Cannonball, Wed, 20 Mar 2002 22:02:16
- Worst line was on oil !!, JEC, Wed, 20 Mar 2002 14:34:30
- "Can't replace a bearing unless you buy four new tires", Ari
, Wed, 20 Mar 2002 13:16:40 - "You'll Blow Your Turbo!!", Seerwah, Wed, 20 Mar 2002 11:19:32
- $800 for front brakes, Adam Dawson, Wed, 20 Mar 2002 10:56:58
- From a Volkswagen service advisor to a customer who..., Wavey, Wed, 20 Mar 2002 09:43:46
- "I'll tell you what it needs, but I won't do the work.", KL, Wed, 20 Mar 2002 08:47:38
- Re: What's the Worst Line You've Heard from a Mechanic?, Wayne, Tue, 19 Mar 2002 19:12:12
- "With those Saab front brakes..., JohnC, Tue, 19 Mar 2002 18:09:09
- Re: What's the Worst Line You've Heard from a Mechanic?, Eric Law, Tue, 19 Mar 2002 14:55:08
- There's no tourque for lug nuts., KeithR, Tue, 19 Mar 2002 14:03:40
- here's a bad story from my days of youth as a.., RickP, Tue, 19 Mar 2002 13:53:51
- Re: What's the Worst Line You've Heard from a Mechanic?, compaqted, Tue, 19 Mar 2002 13:43:37
- Re: What's the Worst Line You've Heard from a Mechanic?, sturz, Tue, 19 Mar 2002 13:40:54
- Re: What's the Worst Line You've Heard from a Mechanic?, mateored, Tue, 19 Mar 2002 13:26:50
- Worst Line I've Heard from a Mechanic?, Scalera, Tue, 19 Mar 2002 12:26:18
- Re: What's the Worst Line You've Heard from a Mechanic?, RS
, Tue, 19 Mar 2002 11:56:09 - A Jeep dealership recommended..., Bob M, Tue, 19 Mar 2002 10:54:55
- "It's all one piece these days" >>, Dinger, Tue, 19 Mar 2002 10:47:36
- "You're not putting it into reverse properly.", Dave Westlake, Tue, 19 Mar 2002 10:38:50
- Honest, I wouldn't try to do that to your wife!, Texron, Tue, 19 Mar 2002 09:46:42
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