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Re: Timing belt slipped on V6, valves bent (UPDATE)
Posted by dusanv (more from dusanv) on Fri, 19 May 2006 17:49:16
In Reply to: Timing belt slipped on V6, valves bent, dusanv, Thu, 18 May 2006 17:42:15
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Okay, here's a quick update:
Dealership's service manager called me this afternoon, and lo and behold, as many of you had suspected, the belt slippage was caused by worn out pulleys/tensioner. He was not particularly moved by my reasoning that the belt system should not fail only 22k miles after being serviced but was able to work out a "deal" with me that would set me back "only" $3,500: They would replace the belt, all pulleyes/tensioners and replace cylinder heads with used ones from a 2001 V6 engine they happen to have laying around. He also promised his full support with my upcoming battle with SAAB USA.
Since the car is in otherwise rather good condition (I also had some recent investments, i.e. new muffler, brake pads/rotors, tires), and for the fact that I really like the car and even its finicky engine (when I get to drive SAAB loaners, a distinct trend of cutting corners in newer models is quite obvious), I decided to take the deal in hopes that SAAB USA will work with me and recoup at least part of the expense.
As couple of you have posted, a good independent mechanic could do the job for $2,500 - $2,700, but my reasoning is that I will have the stronger support from the service manager if I give him business. Maybe I'm mistaken but it's worth a try and the cost difference is proportionately not that big.
I am curious if anyone has opinions as to the best approach to dealing with SAAB USA (i.e. phone, email, hard-copy letter)? My feeling is that mailing a letter would give me the opportunity to present facts and documentation in a most organized manner and hence increase my chances of succcess.
Again, your thoughts/opinions are greatly appreciated!
Dusan
999 SAAB 9-5 V6 SE, 85,000 miles
p.s. sorry for the double post, I forgot to enter my name...
posted by 64.252.14...
Posts in this Thread:
- Timing belt slipped on V6, valves bent, dusanv, Thu, 18 May 2006 17:42:15
- Re: Timing belt slipped on V6, valves bent (UPDATE), dusanv, Fri, 19 May 2006 17:49:16 <-- Viewing This Message
- Re: Timing belt slipped on V6, valves bent, Scott, Fri, 19 May 2006 07:26:43
- Re: Timing belt slipped on V6, valves bent, SWEDECAR
, Thu, 18 May 2006 20:35:03 - Were the Belt Tensioner & Pulleys Changed Too?, RegQ, Thu, 18 May 2006 18:41:55
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