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Re: Ramsey Saab (NJ)--don't go there!
Posted by GadgetRick [Email] (more from GadgetRick) on Mon, 10 Jan 2005 12:57:21
In Reply to: Re: Ramsey Saab (NJ)--don't go there!, Bob, Mon, 10 Jan 2005 12:49:20
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They charged me for the labor as well as the pulley.
Basically, I went in complaining about a belt noise (I was going in for an oil change anyway). They told me the pulley/belt needed to be changed and it wasn't covered under warranty.
Now, yes, they were trying to keep me from being towed in, that isn't my problem. My problem is they made it seem like it needed to be done RIGHT NOW because something was wrong with it. They didn't say, "Sir, you've got 55k miles and you really should think about replacing that pulley as a a preventative maintenance item..." Had they said that I wouldn't be nearly as upset.
Thanks for the Denville suggestion.
The Rickster
posted by 64.2.72...
Posts in this Thread:
- Ramsey Saab (NJ)--don't go there!, GadgetRick, Mon, 10 Jan 2005 11:33:10
- Re: Ramsey Saab (NJ)--don't go there!, GadgetRick, Wed, 12 Jan 2005 08:10:19
- they all stink in northern NJ, sonett43, Mon, 10 Jan 2005 14:48:47
- I have never understood why a dealer, Rafe, Mon, 10 Jan 2005 13:15:56
- Reinertsen in Denville, NJ is very good n/m, compaqted, Mon, 10 Jan 2005 12:48:09
- Re: Ramsey Saab (NJ)--don't go there!, 9to5, Mon, 10 Jan 2005 12:17:25
- Re: Ramsey Saab (NJ)--don't go there!, jgeyer, Mon, 10 Jan 2005 11:46:38
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