Things DO go wrong once in awhile, the only thing to do - Saab 900 Bulletin Board - Saabnet.com
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Things DO go wrong once in awhile, the only thing to do
Posted by Anders (more from Anders) on Fri, 22 Nov 2002 11:22:53
In Reply to: Re: Funny, if I had a customer that, Brian, Fri, 22 Nov 2002 10:38:36
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is to tell the customer right away and try to work it out to their satisfaction.
But to cover myself, I also write down EVERYTHING I find wrong on the car when they come in the first time. I might scare some customers away by doing this, but at least I have documentation of the state of the car.
posted by 66.134.55...
Posts in this Thread:
- Do You Trust Your Mechanic?, Dave B. 89 900S, Fri, 22 Nov 2002 06:53:58
- As far as Republicans in an Alaskan oil field n/m, Chaz, Sat, 23 Nov 2002 18:24:32
- Of course I trust him... but I keep an eye out. n/m, Antoine, Fri, 22 Nov 2002 20:42:15
- lived and learned>>, burlyb, Fri, 22 Nov 2002 17:06:40
- I tie a thin nylon string to every bolt in the car, prior to service:) n/m, Fri, 22 Nov 2002 16:50:43
- Mistakes happen, but in general i'm fairly suspicious, Chris, Fri, 22 Nov 2002 16:15:11
- Best story in the world, JonnyH, Fri, 22 Nov 2002 14:41:19
- Funny, if I had a customer that, Jim Moncrief, Fri, 22 Nov 2002 10:31:43
- I can sympathize ..., RS
, Fri, 22 Nov 2002 09:47:51
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