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Re: Is dealer offering to fix for free?
Posted by Disappointed in HSV, AL [Email] (more from Disappointed in HSV, AL) on Sun, 17 Dec 2006 14:26:03
In Reply to: Is dealer offering to fix for free?, SeeVTSaab, Sun, 17 Dec 2006 04:35:09
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Dealer is not offering to fix for free.
SAAB Customer Support has not offered to provide any finacial or service assistance. SAAB Customer Service only offered to review service records, and have feedback by 19 DEC (originally said 20 DEC, but I said that is unaccetable) - still they are going to have 4 business days to review records. Hopefully my situation is one of the worst. I hate to think folks have had worste service with a dealer and SAAB Customer Service than me.
On 19 DEC SAAB Service said they will have better idea of the situation. That makes a full week I will be working with them prior to them providing any feedback.
I am very disillusioned with the Service offered by SAAB. If they cannot provide long term quality service, I do not desire to have this type of horrible relationship long term. It is causing me to continue to share my horrible disappointment and share my warning of working with SAAB Customer Service and Bently Cadiliac and Saab.
posted by 12.207.10...
Posts in this Thread:
- Problems w/ Dealer & no help from SAAB Service, Disappointed in HSV, AL, Fri, 15 Dec 2006 22:02:56
- Re: Problems w/ Dealer & no help from SAAB Service, Nick-Prov, Tue, 19 Dec 2006 08:59:10
- Re: Problems w/ Dealer & no help from SAAB Service, cyonline, Tue, 19 Dec 2006 07:43:51
- Going to BBB - Any experience?, Disappointed in HSV, AL, Tue, 19 Dec 2006 04:29:00
- Should I conclude that I am shafted by # of responses?, Disappointed in HSV, AL, Mon, 18 Dec 2006 04:09:59
- Is dealer offering to fix for free?, SeeVTSaab, Sun, 17 Dec 2006 04:35:09
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