Going to BBB - Any experience? - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Going to BBB - Any experience?
Posted by Disappointed in HSV, AL [Email] (more from Disappointed in HSV, AL) on Tue, 19 Dec 2006 04:29:00
In Reply to: Problems w/ Dealer & no help from SAAB Service, Disappointed in HSV, AL, Fri, 15 Dec 2006 22:02:56
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Based on my experince stated above, I am going to report Bentley Cadilliac and Saab in HSV, AL. to the Better Business Bureau (BBB).
I guy I work with and fellow Saab owner, new to HSV, AL. replied with the following, so I am following his suggestion:
"I'm fed up with it just when reading through all this. My suggestion would be to contact the BBB (Better Business Bureau) and inform them of this. Additionally, I would re-contact SAAB at the corporate number and tell Franco you are not satisfied with his lack of responsiveness and action and would like to speak with his supervisor to bring this to his attention. Reiterate your disappointment with SAAB's service and have, and will continue to sour their reputation by letting all your associate's know of this situation. Heck, tell them that of your associates who is new to town now refuses to go to this dealership and is letting his network of friends know about this too. Continue on by saying that this is my 4th SAAB in your family (sister had 2, dad had 1, and this is my first/maybe last) and if this is representative of the type of service we will receive, it will be my last SAAB. There are too many quality automobiles on the market and absolutely no reason for you to tolerate this."
He came from Tuscan, AZ., where his mechanic was a wizard.
posted by 12.207.10...
Posts in this Thread:
- Problems w/ Dealer & no help from SAAB Service, Disappointed in HSV, AL, Fri, 15 Dec 2006 22:02:56
- Re: Problems w/ Dealer & no help from SAAB Service, Nick-Prov, Tue, 19 Dec 2006 08:59:10
- Re: Problems w/ Dealer & no help from SAAB Service, cyonline, Tue, 19 Dec 2006 07:43:51
- Going to BBB - Any experience?, Disappointed in HSV, AL, Tue, 19 Dec 2006 04:29:00 <-- Viewing This Message
- Should I conclude that I am shafted by # of responses?, Disappointed in HSV, AL, Mon, 18 Dec 2006 04:09:59
- Is dealer offering to fix for free?, SeeVTSaab, Sun, 17 Dec 2006 04:35:09
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