The banner above is an advertisment - if it asks you to download software, please ignore.
Site News -
7/1: Members: Log In to See Fewer Ads! |
5/28: SAAB Evolutions/TSN T-Shirts $14
[General |
Members |
C900 |
9000 |
NG900 & OG93 |
93 |
95 |
NG95 |
99 |
Sonett |
Vintage Models |
Clubs |
Other Cars |
FAQs |
Gifts |
Member Photo Galleries |
Member Directory |
Classifieds |
Manuals |
*Buddy Registry |
*Mileage Registry |
Polls |
What's New |
Raffle |
Photo of the Month |
Sponsors]
[Main General Bulletin Board | BBFAQ |
Next by Date | Post Followup ]
Member Login / Signup - Members see fewer ads. - Latest Member Gallery Photos
Re: Service Department Woes (rant,long)
Posted by compaqted (more from compaqted) on Tue, 7 Oct 2003 08:10:00
In Reply to: Service Department Woes (rant,long), Skip, Tue, 7 Oct 2003 07:02:46
Members do not see ads below this line. - Help Keep This Site Online - Signup
Ouch! My advice would be to call Saab USA and calmly explain the service visit(s) and the results, then have them recommend a course of action.
Like Saabing in KS said, $2000 for a strut replacement done badly and a DI (takes about half a minute to change) is really outrageous! You might go as far as contacting your credit card company and holding the charge for "failure to deliver". That's hardball, but they are really screwing you on the bill.
I'd also recommend finding an independent shop from this site's Mechanics list and having repairs done there.
As a consolation, I'd echo the other posters by saying that it isn't Saab, but the dealer. There are some really bad Ford dealers, for example, but then there are some real gems.
posted by 12.4.21...
Posts in this Thread:
- Service Department Woes (rant,long), Skip, Tue, 7 Oct 2003 07:02:46
- Re: Service Department Woes (rant,long), SWEDECAR
, Tue, 7 Oct 2003 08:55:49 - Re: Service Department Woes (rant,long), compaqted, Tue, 7 Oct 2003 08:10:00 <-- Viewing This Message
- AGREED!! BTW, I'm agast at the $2K for the service!(-), Saabing in KS, Tue, 7 Oct 2003 07:28:24
- AGREED!!, Brian, Tue, 7 Oct 2003 07:15:48
Members do not see ads below this line. - Help Keep This Site Online - Signup
Post a Followup
No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.
StateOfNine.com
![](/tsn/xyz/stateofninebutton.gif) |
SaabClub.com
![](/tsn/xyz/scnabutton.gif) |
Jak Stoll Performance
![](/tsn/xyz/jakstollbutton.gif) |
M Car Covers
![](/tsn/xyz/mcarcoversbutton.gif) |
Ad Available
![](/tsn/xyz/buttonavailable.gif) |
![](/tsn/images/tsnmap.gif)
Random Saabnet.com Member Gallery Photos (Click Image)
This is a moderated bulletin board - Posting is a privilege, not a right.
Unsolicited commercial postings are not allowed (no spam). Please, no For Sale or Wanted postings, SERIOUSLY.
Classifieds are to be listed in The Saab Network Classifieds pages.
This is a problem solving forum for over 250,000 Saab owners, so expect to see
problems discussed here even though our cars are generally very reliable. This is not an anything goes
type of forum. Saabnet.com has been a moderated forum since 1988. For usage guidelines, see the
Saabnet.com Mission and Purpose Page. Please remember that you are
not anonymous. Site Contact | Site Donations | Other Sites by SP -
Poverty2Prosperity.org | Run Club Menlo Park | ScreenBot
Site Members do not see red text instructions, bottom of the page anchor ads, or box ads.
Click here to see all
the Site Membership Benefits!