Re: Arrggghh!! Long venting about my dealer...avoid him! - Saab General Bulletin Board - Saabnet.com
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Re: Arrggghh!! Long venting about my dealer...avoid him!
Posted by Jason 0W-40 (more from Jason 0W-40) on Mon, 2 Dec 2002 15:57:46
In Reply to: Arrggghh!! Long venting about my dealer...avoid him!, Ootpek, Mon, 2 Dec 2002 13:35:31
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Sorry to hear that!
Not trying to defend what they've done--did the work in 1hr 40m and then charged you for 2.8 hrs--but maybe they went by "the book": sometimes they use a book that says what they can charge as far as labor goes, and they don't use the actual time it took.
$170/hour for what you thought was 1.6 hours means you paid $272 for labor? So if it really was 2.8 hours their labor rate is $97/hour?
Unfortunately that's about what it costs here in the NYC area too, if that makes you feel any better. But wait, is that CDN$97? That makes it about US$63/hour, which is a relative bargain compared to here.
Still, 2.8 hours to read/reset a check engine light and tighten a gas cap DOES sound fishy!
My worst dealership experience was with my former Honda; they charged me US$150 plus tax for an oil change (it didn't even include an oil filter) and a tire rotation without balancing! Needless to say, I did *all* subsequent servicing on that car myself.
Jason
posted by 24.46.48...
Posts in this Thread:
- Arrggghh!! Long venting about my dealer...avoid him!, Ootpek, Mon, 2 Dec 2002 13:35:31
- Flat Rate, just like your doctor, Stephen Goldberger, Tue, 3 Dec 2002 12:44:44
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jason 0W-40, Mon, 2 Dec 2002 15:57:46 <-- Viewing This Message
- Re: Arrggghh!! Long venting about my dealer...avoid him!, bRAD, Mon, 2 Dec 2002 16:48:58
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jeff, Mon, 2 Dec 2002 19:53:46
- Training, tools, facilities aren't cheap........, Mike Lynch
, Mon, 2 Dec 2002 22:28:14- right but..., Jeff, Tue, 3 Dec 2002 13:01:54
- No they're not,, Rafe, Mon, 2 Dec 2002 23:41:45
- Agreed..., b.flippo, Tue, 3 Dec 2002 11:07:45
- Great... I didn't need to hear that..., bRAD, Mon, 2 Dec 2002 14:56:55
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