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No they're not,
Posted by Rafe (more from Rafe) on Mon, 2 Dec 2002 23:41:45
In Reply to: Training, tools, facilities aren't cheap........, Mike Lynch
[Profile/Gallery]
, Mon, 2 Dec 2002 22:28:14
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but the whole per hour thing is fraudulent. If as in your example the shop says it's $85 flat rate to fix the problem and I agree, then I don't care how fast the guy can fix it. If the shop tells me their rate is $60/hour and I authorize the work on that basis, then I don't want to pay $240/hour.
As a practical matter I know that they all do it, and I make sure I have a firm deal up front in writing stating the fully loaded price. Then the nominal hours, nominal hourly rate and nominal parts price drop out of the equation, leaving only the "shop supplies," "environmental compliance fees," and similar undercoating-type charges to be dealt with at checkout time, and they usually add up to $10-20, which is acceptable because I planned on it.
But it's too bad the shops refuse to talk straight to their customers.
By the way, if you read this message, then you owe me $428.42. I don't care that you didn't agree in advance, that's what you owe me! I'll give you your key as soon as you pay me.
posted by 12.228.127...
Posts in this Thread:
- Arrggghh!! Long venting about my dealer...avoid him!, Ootpek, Mon, 2 Dec 2002 13:35:31
- Flat Rate, just like your doctor, Stephen Goldberger, Tue, 3 Dec 2002 12:44:44
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jason 0W-40, Mon, 2 Dec 2002 15:57:46
- Re: Arrggghh!! Long venting about my dealer...avoid him!, bRAD, Mon, 2 Dec 2002 16:48:58
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jeff, Mon, 2 Dec 2002 19:53:46
- Training, tools, facilities aren't cheap........, Mike Lynch
, Mon, 2 Dec 2002 22:28:14- right but..., Jeff, Tue, 3 Dec 2002 13:01:54
- No they're not,, Rafe, Mon, 2 Dec 2002 23:41:45 <-- Viewing This Message
- Agreed..., b.flippo, Tue, 3 Dec 2002 11:07:45
- Great... I didn't need to hear that..., bRAD, Mon, 2 Dec 2002 14:56:55
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