Flat Rate, just like your doctor - Saab General Bulletin Board - Saabnet.com
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Flat Rate, just like your doctor
Posted by Stephen Goldberger (more from Stephen Goldberger) on Tue, 3 Dec 2002 12:44:44
In Reply to: Arrggghh!! Long venting about my dealer...avoid him!, Ootpek, Mon, 2 Dec 2002 13:35:31
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Well, not your doctor, since you're in Canada that's covered, but anyway, you pay according to the "flat rate" table in most service facilities. Flat Rate is determined by timing a Saab factory tech performing the job, following the procedures in the service manual. Most good techs can "beat the clock" most of the time - it's how they feed their families and how the dealership keeps its doors open.
The questions to ask: are repairs are done correctly the first time, are you given courteous treatment, do they do the work they charge for, all on a consistent basis. You need to respect their cost structure. If you have the knowledge and skill to do your own service or manage service and repairs among the miriad of choices available to you, then that's the route for you. If you want a sole source service provider with (preferably) well trained, well equipped, and skilled techs, you will be paying top dollar for even the less demanding jobs.
BTW, I have visited with Midtown on occasion and interviewed the owner several years back. I was favorably impressed.
posted by 24.164.10...
http://www.saabclub.com
Posts in this Thread:
- Arrggghh!! Long venting about my dealer...avoid him!, Ootpek, Mon, 2 Dec 2002 13:35:31
- Flat Rate, just like your doctor, Stephen Goldberger, Tue, 3 Dec 2002 12:44:44 <-- Viewing This Message
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jason 0W-40, Mon, 2 Dec 2002 15:57:46
- Re: Arrggghh!! Long venting about my dealer...avoid him!, bRAD, Mon, 2 Dec 2002 16:48:58
- Re: Arrggghh!! Long venting about my dealer...avoid him!, Jeff, Mon, 2 Dec 2002 19:53:46
- Training, tools, facilities aren't cheap........, Mike Lynch
, Mon, 2 Dec 2002 22:28:14- right but..., Jeff, Tue, 3 Dec 2002 13:01:54
- No they're not,, Rafe, Mon, 2 Dec 2002 23:41:45
- Agreed..., b.flippo, Tue, 3 Dec 2002 11:07:45
- Great... I didn't need to hear that..., bRAD, Mon, 2 Dec 2002 14:56:55
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