Brakes - Not covered by Warranty? - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Brakes - Not covered by Warranty?
Posted by gatorcpa [Email] (more from gatorcpa) on Thu, 28 Feb 2002 17:55:52
In Reply to: How do I prevent getting hosed at the dealer (maint.)?, Eric, Thu, 28 Feb 2002 11:31:20
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I had a similar problem with my brakes at about 20,000 miles. When the service guy called me, I told him to do nothing until he heard from me.
My next call was to SAAB USA in Georgia. I told them that 20,000 miles on a set of brake pads was unacceptable. I not only wanted the pads replaced under warranty, but I wanted further work done to make sure the problem wasn't in the calipers or rotors, which are even more expensive.
The next day I received a call from SAAB. They agreed to pick up the tab for the front brakes and contacted the dealer to start the work.
Whether the fact you had 26,000 miles makes a difference, I don't know. A friend of mine had a similar problem, but she was unable to get SAAB or the dealer to reimburse her, because she had already paid for the work.
It shouldn't make a difference, but to SAAB, it does.
Good Luck
gatorcpa
'00 9-3 convertible
posted by 208.249.9...
Posts in this Thread:
- How do I prevent getting hosed at the dealer (maint.)?, Eric, Thu, 28 Feb 2002 11:31:20
- Brakes - Not covered by Warranty?, gatorcpa, Thu, 28 Feb 2002 17:55:52 <-- Viewing This Message
- First off...don't get caught off guard., Richard P., Thu, 28 Feb 2002 13:12:38
- I think they used and abused a little. They had to >>>, Anders, Thu, 28 Feb 2002 13:07:09
- Re: How do I prevent getting hosed at the dealer (maint.)?, Dean, Thu, 28 Feb 2002 12:51:03
- Re: How do I prevent getting hosed at the dealer (maint.)?, ed f, Thu, 28 Feb 2002 12:33:09
- oh - also, Eric, Thu, 28 Feb 2002 11:48:25
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, Fri, 1 Mar 2002 21:01:27