ALL 9-3/900 Owners w/ Creaking Susp. - Long Post - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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ALL 9-3/900 Owners w/ Creaking Susp. - Long Post
Posted by Paul D (more from Paul D) on Fri, 29 Mar 2002 00:12:54
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All -
My hotmail account is busted, so for all who wrote me... here is the outcome....
Fellow 9-3 Enthusiasts,
Heard from Saab last week. I left a message with a Regional Saab representative who forwarded my message to the District After Sales Manager. Saab is aware of the problem and is doing everything possible to fix it. Saab has agreed to take my car back in for service even though I am @ 70K! The fix involves the removal of all grease within the bushing id and the addition of a high density Teflon. Saab learned this from the GM chassis guys. Apparently this is a similar noise which the Corvette was plagued with as a result of the required stiffness of the bushings with it’s chassis. The District Manager assured me that this fix should solve the problem. I mentioned to him that this “fix” was attempted before with no luck. He commented that some shops are not following, or do not understand, the procedure and that he would make sure the fix was completed correctly the next time. I for one am EXTREMELY impressed that Saab is willing to go the extra mile here. Wonder if Ford, or any other American manufacturer, would be as willing. The DM closed with; “In the end, Saab wants to make sure its customers are happy and can stay loyal”. Now THAT, my friends, is a company I will buy from again. (Assuming the problem is fixed, of course)
Item(s) listed in the repair summary:
REPLACE SWAY BAR MOUNT BUSHINGS AND REAR STRETCH BOLTS FOR SUB FRAME WRAP AND LUBE SWAY BAR CONTACT POINTS
Parts----QTY------FP Number----------Description---------------------
2 46-85-996 Screw Floor
1 00-26-575 Grease
2 45-43-526 Susp. Bushing
1 42-29-811 Exh. Pipe Clamp
1 42-29-829 Exh Pipe Clamp
2 79-78-190 Screw
posted by 24.147.15...
Posts in this Thread:
- ALL 9-3/900 Owners w/ Creaking Susp. - Long Post, Paul D, Fri, 29 Mar 2002 00:12:54 <-- Viewing This Message
- Re: ALL 9-3/900 Owners w/ Creaking Susp. - Long Post, Paul D - UPDATE, Sun, 31 Mar 2002 12:20:00
- Thanks a million..., clive, Sat, 30 Mar 2002 03:28:32
- You'd man!, SAABit93, Fri, 29 Mar 2002 11:49:31
- Thanks Paul - How did you get in touch with DM? n/m, Kirk S, Fri, 29 Mar 2002 09:33:17
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