Saab help line is mis-named - Saab General Bulletin Board - Saabnet.com
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Saab help line is mis-named
Posted by kerwin [Email] (more from kerwin) on Fri, 27 Mar 2009 06:27:05
In Reply to: Ask for the regional rep..., AlS, Thu, 26 Mar 2009 22:46:14
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My experience is that on the first call they sound really concerned and want to get info and help. Then, when dealer responds negatively, they bail out, with the old, "Dealer is an independent franchise, and we can't force them to do anything." I had a Certified Pre Owned issue with tires not meeting their standard, or what they advertised. Saab corportate was of NO help. Dealer was typical "used car dealer stereotype".
posted by 173.49.161...
Posts in this Thread:
- dealer unable to resolve problem. car under warranty., bob, Thu, 26 Mar 2009 19:50:16
- Re: dealer unable to resolve problem. car under warranty., yoeddy, Fri, 27 Mar 2009 06:28:32
- Been there, done that, JMJ in NC, Fri, 27 Mar 2009 07:39:47
- Re: dealer unable to resolve problem. car under warranty., JimBlake , Fri, 27 Mar 2009 07:36:15
- Re: dealer unable to resolve problem. car under warranty., cryptical, Fri, 27 Mar 2009 07:19:32
- Ask for the regional rep..., AlS, Thu, 26 Mar 2009 22:46:14
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