Bogus Dealer Charges - Saab General Bulletin Board - Saabnet.com
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Hello all...
I recently brought in my 01' 9-5 Wagon for its 30 day checkup and the dealer charged me a $2.25 "environmental waste disposal fee". Let me note the oil was not changed nor were fluids removed!
On the first query to the dealership, a gal told me that it was for the windshield washer and stuff! (Real intelligent answer!) then hung up on me!
After calling again, the Service Manager called me back and told me that they charge everyone that brings in a car that fee. I was steamed! If had my oil or ATF fluid changed I could understand! but then the Service Manager told me the fee was to help pay for "shop rags and other garage supplies".
Of course I'm never going back to that dealer again! Let's see... when I go to the grocery store do they charge me a fee for their boxcutters so they can stock the shelves? It's such a small amount but it's the principle! That's a nice little revenue stream for the dealership if everyone is suckered into paying it! What is your opinion?
Frank
Posts in this Thread:
- Bogus Dealer Charges, Frank , Sat, 21 Apr 2001 07:29:06 <-- Viewing This Message
- Re: Bogus Dealer Charges, saw, Tue, 24 Apr 2001 23:25:58
- here's a thought, modest mouse , Sun, 22 Apr 2001 23:02:18
- Re: Bogus Dealer Charges, NewSaab, Sat, 21 Apr 2001 12:34:14
- Re: Bogus Dealer Charges, EGD , Sat, 21 Apr 2001 12:07:55
- Actually, Dave, Mon, 23 Apr 2001 12:38:15
- Re: Bogus Dealer Charges, Bill D, Sat, 21 Apr 2001 08:42:04
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