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Dealer diagnostic fee, dealer banned me, warranty fraud
Posted by steve (more from steve) on Fri, 18 Jul 2008 16:27:54
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My dealer closed. I went to another dealer with a long list of broken things. They fixed almost nothing despite things obviously being broken such as a loose, rattling interior door handle. Everything not fixed could not be verified. The service manager said next time they will charge me a diagnostic fee for such a long list. I objected and and so they banned me from the dealership. I guess a dealer can do that, but I will complain to Saab's deaf ears. Any ideas will be appreciated.
Since Saab doesn't pay dealers for diagnostic time it is no wonder the dealers don't bother to find and correct the problems. This benefits Saab as Saab saves diagnostic costs as well as parts and labor. It seems this is warranty fraud and no different then the shady warranty companies that never pay claims.
posted by 69.112.185...
Posts in this Thread:
- Dealer diagnostic fee, dealer banned me, warranty fraud, steve, Fri, 18 Jul 2008 16:27:54 <-- Viewing This Message
- You are totally unreasonable, dmz789abc, Tue, 22 Jul 2008 21:28:19
- Have you talked to the general manager or the owner?, Noel, Tue, 22 Jul 2008 10:31:24
- You are screwed..., Wasabi, Tue, 22 Jul 2008 07:30:08
- SaabUSA's reaction, steve, Mon, 21 Jul 2008 21:37:24
- Re: Dealer diagnostic fee, dealer banned me, warranty fraud, EGD
, Sun, 20 Jul 2008 19:18:57 - Re: Dealer diagnostic fee, dealer banned me, warranty fraud, beaacon
, Sat, 19 Jul 2008 18:41:04 - Re: Dealer diagnostic fee, dealer banned me, warranty fraud, TG, Fri, 18 Jul 2008 17:59:46
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