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has some unreasonable expectations.
A "loose" door latch is not a warranty item. Broken is one thing. But loose? Probably not. Frayed seat belts sounds like a wear item. It's like asking for new wiper blades or new floor mats.
The problem with intermittent problems like the sunroof switch is they have to happen when the dealer has the car. A tech can't find the fault without it happening and they can't just replace parts at random.
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