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Re: Dealer diagnostic fee, dealer banned me, warranty fraud
Posted by steve (more from steve) on Sun, 20 Jul 2008 20:49:12
In Reply to: Re: Dealer diagnostic fee, dealer banned me, warranty fraud, EGD
[Profile/Gallery]
, Sun, 20 Jul 2008 19:18:57
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I said something to the effect of it makes no sense as these problems are all valid concerns. I said that I am not responsible for Saab inadequately paying them and so have no obligation to pay a diagnostic fee under warranty. I said they should put their statement in writing to me and copy Saab.
For what it is worth, my service advisor at the dealer who closed told me this dealer has never treated his customers well when they got stuck there for some reason or another. Maybe this dealer sees one didn't buy the car there and figures one isn’t worth the time. With the other dealer now gone, one would think that is hurting themselves, but I don't think the dealer management thinks that far ahead.
Also, the one thing they fixed, the alarm siren, is actually not fixed as it still goes off.
I certainly don't think I did anything, but of course there is another side. The dealer faces no repercussions so why bother with anyone that questions anything.
posted by 69.112.185...
Posts in this Thread:
- Dealer diagnostic fee, dealer banned me, warranty fraud, steve, Fri, 18 Jul 2008 16:27:54
- You are totally unreasonable, dmz789abc, Tue, 22 Jul 2008 21:28:19
- Have you talked to the general manager or the owner?, Noel, Tue, 22 Jul 2008 10:31:24
- You are screwed..., Wasabi, Tue, 22 Jul 2008 07:30:08
- SaabUSA's reaction, steve, Mon, 21 Jul 2008 21:37:24
- Re: Dealer diagnostic fee, dealer banned me, warranty fraud, EGD
, Sun, 20 Jul 2008 19:18:57 - Re: Dealer diagnostic fee, dealer banned me, warranty fraud, beaacon
, Sat, 19 Jul 2008 18:41:04 - Re: Dealer diagnostic fee, dealer banned me, warranty fraud, TG, Fri, 18 Jul 2008 17:59:46
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