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It doesn't matter how much you try. Posted by SWEDECAR [Email] (#112) [Profile/Gallery] (more from SWEDECAR) on Fri, 21 Jan 2011 10:58:00 In Reply to: Facing a similar situation, Acubra, Fri, 21 Jan 2011 10:20:28 Members do not see ads below this line. - Help Keep This Site Online - Signup |
It is not possible to please every car owner out there.
Who some think is the best, others will never go back to.
It can be pricing, it can be availability, it can be free fresh coffe or having shuttle service back and forth to work and free car wash after every oil change.
For me being a one man operation it is several things I can't offer like drop in without an appointment, shuttle service, free car wash.
I try to focus on getting the car repaired in a professional manner to a good price and that when a customer have made an appointment and is planning to wait on the car, I'm ready at that time to take on their car and not 2-3 hours later.
Anders
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