Email I sent to my dealer...am I being unfair?? - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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Email I sent to my dealer...am I being unfair??
Posted by Mark (more from Mark) on Fri, 1 Apr 2005 14:23:26
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I was at your dealership today. The reason I was there was to see if I could get a box for to store the spare ignition cassette I had purchased for my Saab. The reason I purchased a spare cassette was the well known service problems with this device. As it was just a spare, I purchased it used via the internet instead of new. (far to expensive for an "extra").. The parts manager implied that I could have one the next time I brought my Saab in for service. Implying that he was unwilling to help me unless I purchased EVERTHING through your dealership. Let us do the math:
I have purchased a $35K car, had it serviced for years and now I ask for a
piece of GARBAGE and they are not willing to give it to me? On top of that,
the reason I have to have a spare is due to a known flaw in the car you sold me. After this I doubt I'll be back, after getting such an attitude, I think I'll go through great lengths to avoid stepping into your dealeship...EVER.
posted by 65.95.237...
Posts in this Thread:
- Email I sent to my dealer...am I being unfair??, Mark, Fri, 1 Apr 2005 14:23:26 <-- Viewing This Message
- Re: Email I sent to my dealer...am I being unfair??, Paul , Sat, 2 Apr 2005 20:36:29
- I try not to fight useless battles with the dealer., Dave 37, Sat, 2 Apr 2005 07:52:50
- unfair or not, it is a point that has to be made..., PM, Sat, 2 Apr 2005 05:32:19
- Of course it's up to the guys running the Service Dept., Drew in Houston, Sat, 2 Apr 2005 01:18:09
- Yes, ckpaden, Fri, 1 Apr 2005 23:06:30
- Im with you Mark!, Yak, Fri, 1 Apr 2005 21:07:58
- If you have to ask, then..., MarinViggen, Fri, 1 Apr 2005 20:47:12
- Re: Email I sent to my dealer...am I being unfair??, PM, Fri, 1 Apr 2005 20:00:24
- Quite unfair....you did ask..., turrbo , Fri, 1 Apr 2005 19:29:02
- You asked.............................................., DouglasKeith, Fri, 1 Apr 2005 18:58:07
- "Implying" the negative......, Mike Lynch , Fri, 1 Apr 2005 16:42:47
- Re: Email I sent to my dealer...am I being unfair??, Henry, Fri, 1 Apr 2005 16:39:16
- Re: Email I sent to my dealer...am I being unfair??, Czar, Fri, 1 Apr 2005 15:05:36
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