They throw them out, he told me so.... - Saab NG900 & OG9-3 Bulletin Board - Saabnet.com
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They throw them out, he told me so....
Posted by Mark (more from Mark) on Sun, 3 Apr 2005 20:47:32
In Reply to: You asked..., turrbo [Profile/Gallery]
, Sat, 2 Apr 2005 19:44:35
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If you had a customer that had spend 30K with you over the past several years, (ok even adjusting for the higher margins on shoes...lets say someone that bought $5 K worth of shoes a few years ago), now lets say, he has come to get some work done of his shoes from time to time, but has not bought a new pair from you for a while....and he asked if you had a spare box so he could repackage his shoes for a trip (and he happend to not be waering one of your shoes) .... you'd say no? Perhaps I've only been in business-to-business sales, but I've found favors that you do for customers tend to make good business sense. As long as there is no substantial cost to me (in time or $$), and they are a good customer, I'd never hesitate.
posted by 67.70.63...
Posts in this Thread:
- Email I sent to my dealer...am I being unfair??, Mark, Fri, 1 Apr 2005 14:23:26
- Re: Email I sent to my dealer...am I being unfair??, Paul , Sat, 2 Apr 2005 20:36:29
- I try not to fight useless battles with the dealer., Dave 37, Sat, 2 Apr 2005 07:52:50
- unfair or not, it is a point that has to be made..., PM, Sat, 2 Apr 2005 05:32:19
- Of course it's up to the guys running the Service Dept., Drew in Houston, Sat, 2 Apr 2005 01:18:09
- Yes, ckpaden, Fri, 1 Apr 2005 23:06:30
- Im with you Mark!, Yak, Fri, 1 Apr 2005 21:07:58
- If you have to ask, then..., MarinViggen, Fri, 1 Apr 2005 20:47:12
- Re: Email I sent to my dealer...am I being unfair??, PM, Fri, 1 Apr 2005 20:00:24
- Quite unfair....you did ask..., turrbo , Fri, 1 Apr 2005 19:29:02
- You asked.............................................., DouglasKeith, Fri, 1 Apr 2005 18:58:07
- "Implying" the negative......, Mike Lynch , Fri, 1 Apr 2005 16:42:47
- Re: Email I sent to my dealer...am I being unfair??, Henry, Fri, 1 Apr 2005 16:39:16
- Re: Email I sent to my dealer...am I being unfair??, Czar, Fri, 1 Apr 2005 15:05:36
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