Sorry to hear that you're having trouble and I can empathize with you on the woman thing. My wife had the same trouble with her Jetta until I went in and laid it all out for the service manager.

Here is what I'd suggest:

Be very careful to identify precisely you were doing when your car makes the unacceptable sound. Back up and reproduce it...and again until you know exactly what action causes it. For example, you will need to be able to state that "every time I slow from ~15mph and cross a speed bump or pothole while using the brakes, I hear a creaking noise"

You'll almost need to compile a mini-journal. Then you need to call the service manager and set up an appointment directly with him/her. Not the joker known as "service counselor". I mean the counselor's boss.

Review the items on your list with him, presenting facts. While you're in with him, you might need to offer some sort of challenge. My favorite one is: "Sir, tell you what. Ride with me in my car and then lets ride in a new one. If you don't notice a big difference, I'll never complain about it again" (this is why you gotta be sure) Here's the key. When the manager drives your car or has someone else do it, INSIST that you go along so you can point out the trouble. Don't let them evaluate the vehicle and "find nothing wrong".

On a side note, the transmission is the same between vehicles. *(somebody verify this for me please)* You can expect some variation because the units may be adjusted differently for the HOT engine but not sloppy shifting. If its bad enough and they won't do anything for you, go to a non-dealer specialist and maybe pay him for a third-party opinion before calling your lawyer.

Last point...DO NOT trade your car in to the same dealer *unless* he gives you almost what you paid in credit. If he tries to offer you "market value" for your trade-in, absolutely refuse.

Good Luck

amtsst
1999 9^3SE
29k miles

• Need help w/ model issue vs. performance issue!!!, C Wilde, Wed, 28 Mar 2001 13:12:19
  • What city are you in? n/m, Chris K, Wed, 28 Mar 2001 17:04:53
    • Re: What city are you in? n/m, C Wilde, Thu, 29 Mar 2001 17:54:42
    • Re: What city are you in? n/m, C Wilde, Thu, 29 Mar 2001 13:05:06
  • Re: Need help w/ model issue vs. performance issue!!!, Steven, Wed, 28 Mar 2001 14:08:04
  • Re: Need help w/ model issue vs. performance issue!!!, amtsst, Wed, 28 Mar 2001 14:00:01 <-- Viewing This Message
  • Re: Need help w/ model issue vs. performance issue!!!, ROH, Wed, 28 Mar 2001 13:49:11
    • Re: Need help w/ model issue vs. performance issue!!!, C wilde, Wed, 28 Mar 2001 13:52:21
      • Put some SAABNET license plate frames on your car..., Alex Athanasiou, Wed, 28 Mar 2001 22:17:29
      • here's a thought, amtsst, Wed, 28 Mar 2001 14:04:39
      • Was it "Brave New World" that reminds of their responses.., TimN , Wed, 28 Mar 2001 14:04:15

No Site Registration is Required to Post - Site Membership is optional (Member Features List), but helps to keep the site online
for all Saabers. If the site helps you, please consider helping the site by becoming a member.

• Prev by Date: Re: Need help w/ model issue vs. performance issue!!!, C wilde, Wed, 28 Mar 2001 13:52:21
• Next by Date: Was it "Brave New World" that reminds of their responses.., TimN, Wed, 28 Mar 2001 14:04:15
• Main NG900 & OG9³ Bulletin Board

StateOfNine.com

SaabClub.com

Jak Stoll Performance

M Car Covers

Ad Available

The content on this site may not be republished without permission. Copyright © 1988-2024 - The Saab Network - saabnet.com.
For usage guidelines, see the Mission & Privacy Notice.
[Contact | Site Map | Saabnet.com on Facebook | Saabnet.com on Twitter | Shop Amazon via TSN | Site Donations]

Random Saabnet.com Member Gallery Photos (Click Image)