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Update...
Posted by Wavey [Email] (more from Wavey) on Fri, 21 Feb 2003 09:23:34
In Reply to: Dealer service rant - what a freakin' joke!, Wavey, Thu, 20 Feb 2003 18:51:03
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Picked up the car last night, it did it 4 times on the 40 mile drive home. They did put over 60 miles on the car so I guess they tried.
Here's my real beef: I'm a car guy, they know I'm a car guy, and I told them exactly what the symptoms were. There shouldn't be any question that the car is doing something. They checked the codes and found nothing. So they drove it to see if they could veryify the symptons, which did occur one time. Unfortunately they didn't have the foresight to have the additional diagnostic equipment on the car at the time; they installed the equipment but couldn't get it to do it again. They missed the opportunity they had to figure it out, and it took 3 days to get nowhere.
I don't think it's unreasonable to expect someone to think about these things for $98.50/hour.
posted by 206.230.3...
Posts in this Thread:
- Dealer service rant - what a freakin' joke!, Wavey, Thu, 20 Feb 2003 18:51:03
- Another update..., Wavey, Sun, 23 Feb 2003 12:09:39
- Re: Dealer service rant - what a freakin' joke!, SNAAB , Fri, 21 Feb 2003 10:32:33
- Update..., Wavey, Fri, 21 Feb 2003 09:23:34 <-- Viewing This Message
- Let me guess, your car has 52,000 miles? n/m, VictorVector, Thu, 20 Feb 2003 22:25:36
- Re: Dealer service rant - what a freakin' joke!, DavidFromNYC, Thu, 20 Feb 2003 19:04:10
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